Introduction
At Salt and Soil (saltandsoil.in), we respect the privacy of our visitors and customers (collectively referred to as “Users”). Salt and Soil collects and uses information provided by Users to better serve them and to make our website as user-friendly and accessible as possible.
This Privacy Policy explains the information Salt and Soil collects, how such information is collected, how it is used, and whether it is disclosed to third parties. Salt and Soil reserves the right to update or change any part of this Privacy Policy at its sole discretion, at any time and without prior notice. Continued use of saltandsoil.in after changes will constitute acceptance of those changes. We recommend reviewing this Privacy Policy periodically for any updates.
Consent to use information
By using the Salt and Soil website, each User consents to the collection and use of all information that the User provides to Salt and Soil, as well as all information collected through the User’s interaction with the website. This includes, but is not limited to, Personally Identifiable Information (as defined below).
If you do not agree with this Privacy Policy, you are not authorized to use the Salt and Soil website.
Salt and Soil may use collected personal information like phone numbers and email addresses to send SMS, emails, or phone calls related to shipment details, order updates, or other service-related communications based on your consented product or service.
Continued use of the Salt and Soil website after any amendments signifies your acceptance of and consent to the updated Privacy Policy.
Salt and Soil’s Privacy Commitment
Salt and Soil is committed to protecting the privacy and personal information of all Users. We recognize that this information belongs to you, the User, and we treat it accordingly. Salt and Soil does not disclose any Personally Identifiable Information or confidential information of any User to third parties except as outlined in this Privacy Policy or where required by law.
Collection and use of Personal and Non-Personal Information
Salt and Soil collects two types of information:
- Non-Personal Information:
This includes browser type, operating system, pages visited, date and time of access, service provider information, and referral sites. This information is used internally to improve the website and services and is not disclosed to third parties. - Personally Identifiable Information:
This includes, but is not limited to, names, email addresses, phone numbers, shipping addresses, payment details, and other contact information. Such information is collected only when voluntarily provided, typically during the checkout process, account registration, or communication with Salt and Soil.
Personally Identifiable Information is kept confidential and disclosed only under the conditions described below.
Disclosure of Information to Third Parties
Salt and Soil may disclose Personally Identifiable Information in the following cases:
- As Required by Law:
To comply with legal obligations or governmental requests. - To Successors:
If Salt and Soil is acquired by or merged with another company, your information may be transferred as part of the business assets. You will be notified of any such change via our website or email. - To Third-Party Service Providers:
Salt and Soil works with third parties to help operate our website and services—such as payment processors, shipping partners, and marketing services. We take reasonable steps to ensure these parties do not misuse your information, but Salt and Soil cannot guarantee their compliance. - For Contests and Promotions:
If you participate in contests or promotions conducted by Salt and Soil in partnership with third parties, your information may be shared as necessary to facilitate those activities.
Salt and Soil does not rent, sell, or trade your Personally Identifiable Information for unrelated marketing purposes.
Use of “Cookies”
Salt and Soil may use cookies to improve your browsing experience and analyze website usage. Cookies do not allow us to access any personal information that you have not voluntarily provided.
You can disable cookies in your browser settings, but please note this may affect the functionality of our website.
Information Security
Salt and Soil implements reasonable security measures to protect against unauthorized access to User accounts and Personally Identifiable Information. However, no online platform can guarantee absolute security.
By using our website, you acknowledge that you provide information at your own risk, especially over the internet.
User ID’s and Passwords
Users are responsible for maintaining the confidentiality of their Salt and Soil account credentials.
If you suspect unauthorized use of your account, please notify us immediately via our contact page
Salt and Soil is not liable for any loss or damage resulting from unauthorized account access due to User negligence.
Notification of Suspected Breach
If you suspect that your information has been compromised, please contact us promptly through: https://saltandsoil.in/contact-us
We will take appropriate steps to investigate and address the situation.
Communications from Salt and Soil
Salt and Soil may contact you via email, SMS, or phone calls for order updates, service information, promotional offers, or other relevant communications based on your preferences.
You can opt out of promotional communications at any time by following the unsubscribe instructions included in such messages.
Children’s Privacy Policy
Salt and Soil’s website and services are intended for individuals aged 18 years or older.
Users under the age of 18 may only use the website under parental or legal guardian supervision.
We do not knowingly collect Personally Identifiable Information from children under 13. If we learn that we have collected such information, it will be promptly deleted.
Publicly Available Information
Certain features on Salt and Soil may make specific information publicly visible, such as:
- Your username or display name
- Account registration date
- Last login date
- Country of residence (if you choose to share it)
Your email address and sensitive personal information will not be publicly displayed. Any information you choose to share publicly—such as reviews or social media posts—will be visible to other users.